Frequently Asked Questions

How does online ordering work?

One2 Ordering makes it easy to start receiving orders to your restaurant from any device (laptop, iPad, iPhone, Android) — no credit card required. We partnered with Stripe to enable direct deposits to your bank account.

Do you integrate with my Clover, Square, Toast, etc. POS?

We do not integrate with point of sale systems, however we do provide printer integrations with Star Micronics printers to auto print tickets as they come in. You can use the same printer with your existing point of sale and One2 at the same time.

Can I use my own payment processor?

We do not support using other processors. We use Stripe to provide easy, fast payment processing and payouts in 1-2 business days. Please note that for the first payout, you may need to wait 7 business days.

Does One2 Menu support multi-vendor restaurants?

Yes! One2 supports multiple concepts, such as ghost kitchens. Franchises can also take advantage of all the features that One2 Ordering provides. We help franchises keep their branding consistent, menus and pricing in sync, plus we support multiple locations.

What if I don't have a website?

We can design and develop a website for your business, including a One2 Ordering page. If you have a website, you can directly embed One2 Ordering into your site.

Will you update my menu for me?

Yes! We can help with menu updates if you are a One2 ordering customer. Just email or message us while logged into your account to learn more.

How long will it take to get set up?

One2 Order can be set up the same day without a credit card, no hardware required. We also integrate with Star Printers for automated receipt printing. We require all new restaurants to go through a simple 30 minute demo and onboarding session. Afterwards you can choose to set up your account or we can do it for you.

How does delivery fulfillment work?

One2 Ordering partners with DoorDash to provide direct delivery services.
One2 ordering has nationwide coverage
Flat rate delivery

Now delivering with:

Build your direct ordering
DoorDash Fees (USA)
  • Flat rate varies by city and state. Please contact us or create an account for up-to-date rates.

Pricing starting at free.

All features across the board

You get everything out of the box. No gated features.

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